When water is reaching your foundation from the outside — through poor grading, a failed membrane, or saturated soil — the fix belongs outside too, not just inside masking the symptom.
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Four commitments that separate a properly trained exterior waterproofing crew from a generalist showing up with a truck and a hope.
Certification covers grading assessment, drainage board installation, and rubberized membrane application to manufacturer spec.
Initial exterior assessments, which require walking the full property perimeter, are typically scheduled within a few days.
No surprise charges for unexpected utility lines or rock encountered during excavation — those are flagged and discussed before proceeding.
Drainage board installed over the membrane channels water down to the footing drain rather than letting hydrostatic pressure build against the wall.
Each service below is scoped specifically to exterior waterproofing, not a generic waterproofing menu with the name swapped in.
We excavate along the affected wall section down to the footing, clean and prep the existing foundation surface, and apply a rubberized waterproofing membrane rated for permanent below-grade exposure. This is the most thorough exterior fix available and typically carries the longest service life of any waterproofing method.
Older homes often have footing drains that have silted in or collapsed over decades — we assess existing drain condition and replace where compromised.
We regrade the perimeter to direct water away from the structure and coordinate downspout extensions as part of a complete exterior fix.
We install window well drains tied into the footing drain system, plus a clear cover to reduce debris accumulation.
Cracks and cold joints exposed during excavation get treated directly at the source, from the outside, before the membrane goes over them.
Here's what happens between your call and a completed exterior fix.
Describe what you're seeing from outside — pooling water, visible efflorescence on the wall, soil that stays saturated — and dispatch routes a crew equipped for an exterior assessment.
Most Pittsford, NY exterior assessments are scheduled within a few days given the scope of a proper perimeter evaluation.
Utility locates are scheduled ahead of excavation as standard practice, not an afterthought.
We document the completed system with photos before backfilling, so you have a record of exactly what's below grade.
Real feedback from Pittsford-area customers who called us for exterior waterproofing.
"They found our footing drain had completely collapsed after thirty years — explains why the interior fixes never fully worked before."
"Regraded the whole side yard and extended our downspouts as part of the job. Haven't seen water against that wall since."
"Excavation crew was careful with our landscaping and put everything back better than it was before."
"Appreciated that they explained why interior injection alone wasn't going to solve our specific problem before recommending exterior work."
High-intent questions we hear most often about exterior waterproofing in Pittsford, NY.
Our exterior waterproofing crews cover Pittsford and the surrounding Pittsford, NY service area, with regional dispatch keeping response times tight regardless of which part of the footprint you're in.
Because exterior work requires excavation crews, coverage is more regional than interior services — worth confirming by phone either way.
Notice: Arrow Tight Waterproofing is a free referral service designed to assist homeowners and businesses in connecting with independent local contractors. All contractors and service technicians are independent and Arrow Tight Waterproofing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All calls are routed to independent local service providers.
